Terms of Sale

About us

minima-lb.com is the online shop of Minima, a Lebanese skincare brand made for girls aged 5 to 16. The shop is owned and operated by ASCENTRA GROUP SARL, a Lebanese limited liability company, registered at the Baabda Commercial Register under no. 2079822 (Ministry of Finance registration no. 4084458), with its registered office at Hobeika Center, 2nd floor, Damascus Street, Hazmieh, Baabda, Lebanon. When you order, your contract is with ASCENTRA GROUP SARL.

Contact: info@minima-lb.com, WhatsApp +961 71 880074.

Our products and how to use them

Minima products are cosmetics for external use only, made for children aged 5 to 16 under adult supervision. Before first use, read the ingredient list and directions and do a patch test on a small area of skin. Do not use a product on broken or irritated skin, or if your child is allergic to any of its ingredients. Keep products out of reach of children under 5.

Minima products are not medicines and do not treat or cure any skin condition. The advice on our website and from the Minima helper is general information, not medical advice. For any skin condition, allergy or concern, please consult a doctor or dermatologist.

Prices

Prices are in US dollars and include any applicable tax shown at checkout. Prices shown in other currencies are approximate and for guidance only. Delivery fees are shown before you place your order. We may change prices at any time, but the price of a confirmed order will not change.

Your order

When you place an order you receive a receipt with your order number. We may contact you to confirm it. We may cancel an order, with a full refund of any amount paid, if a product is out of stock, if there is an obvious error in a price or description, or if we suspect fraud. We will always tell you if this happens.

Payment, delivery and returns

Payment methods, delivery, cancellations, returns and damaged items are covered by our Delivery & Returns policy, which forms part of these terms. In short: opened, used or unsealed products cannot be returned for hygiene and safety reasons.

Accounts

If you create an account, keep your password private and your details accurate. You are responsible for orders placed from your account. You can ask us to delete your account at any time.

Reviews

Reviews published on our website come from real customers and are published as received, except for removing personal details or offensive content. We do not publish paid or invented reviews.

Intellectual property

The minima skin care™ name and logo (the smiling face) and the slogan “love at first touch” are trademarks of ASCENTRA GROUP SARL, registered with the Lebanese Ministry of Economy and Trade under no. 240029. The product names, photos, videos, illustrations and texts on this website also belong to ASCENTRA GROUP SARL. You may not copy or reuse them without our written permission.

Liability

We take great care in making and describing our products. To the extent allowed by law, we are not responsible for problems caused by using a product other than as directed, by ignoring the cautions and patch-test advice, or by an allergy to an ingredient that is listed on the product. Nothing in these terms limits your rights under Lebanese consumer protection law.

Governing law

These terms are governed by Lebanese law. If a disagreement arises, please contact us first: we will always try to find a friendly solution. Otherwise, the competent Lebanese courts will decide.